Derek Rydall

• 1. Getting Started

  • Announcements

    • ★ Visit our Website for Program Information, Events and more...

  • Derek’s Programs

    • What is “The Life Code,” and how does it work?
    • What if I’m dealing with trauma, grief, or deep emotional pain?
    • What’s the IMPACT Framework Derek talks about?
    • Where can I find Derek’s free teachings and resources?
    • How can I tell which program is right for me?
    • I just purchased a program offering the 30-day Quantum Healing. When does this start healing work start?
    • What is the difference between programs?

  • Coaching Questions

    • What if I feel stuck or overwhelmed in the program?
    • Can Derek personally coach or mentor me?
    • What are the days and times of the group calls, e.g., would I be able to access them during day/evening times in the UK (ideally not 2 or 3am)?
    • I have a coaching question for Derek.
    • What is Private Coaching?
    • What types of coaching does Derek provide?
    • Is there a forum or is it just signing up for a Facebook group to communicate with others in the group?
    • What kind of numbers are the group coaching calls, I’m a little bit concerned I’ll be lost in the crowd?
    • When it says the coaching call is at 5pm what time zone is that?

• 2. Account & Communication

  • Facebook Questions

    • ★ I don't see any invite to Facebook.
    • How do I get access to the private Facebook group?
    • How do I join a Facebook Group that Derek talks about?

  • Unsubscribe from an Email or Update Contact Info

    • ★ How to unsubscribe from an email or update contact information

• 3. Program Access & Replays

  • Access & Login

    • How do I access my purchased courses and programs?
    • I can’t log in to my account. How can I reset my password?
    • I just purchased a new program, but I don't see it in my account. What should I do?
    • The link for a live call isn't working. What should I do?

  • Webinar Replay Links

    • Where can I find the replay of a recent live call or webinar?

  • Download Problems

    • I’m having trouble downloading a workbook. What can I do?
    • Cannot Access the Page

• 4. Payments & Policies

  • Billing and Money-Back Guarantee

    • How can I update my credit card or billing information for a payment plan?

  • Payment Plans

    • Can I change my payment date?

  • Guarantee on Products

    • Does Derek offer a Money Back Guarantee?
    • What does recurring billing mean? Or, when it says the Monthly Group Coaching is a recurring charge at checkout, what does that mean?
    • Will my billing recur the same day every month?

• 5. Refunds & Event Policies

  • Policy on Live Events

    • ★ Live The Life You're Made For — Policy
    • LYLW (Live Your Life's Work) Live Virtual Weekend

  • Program Refund Policies

    • ★ Live The Life You're Made For — Policy
    • How do I request a refund for a program?
    • The Self-Mastery Academy Program Policy
    • IMPACT Monthly Subscription Program Policy
    • Quantum Healing Monthly Policy
    • BEST YEAR BLUEPRINT Monthly Policy
    • IMPACT Alumni - Program Terms & Conditions
    • IMPACT 6-Month Program
    • The Thought Leader Business Builder Home Study (TLBB HS)
    • Shadow Dancing Home Study
    • Prosperity Playground Guarantee and Refund Policy
    • AWM Monthly Subscription Program Policy
    • Products - Home Study Programs

• 6. Technical Support

  • Podcast Questions

    • ★ Emergence Podcast - How to Access
    • How to download iTunes
    • How to listen to a podcast in iTunes
    • Is there an alternative to using iTunes to listen to Derek's podcasts?
    • Subscribe to Podcast & Write a Review in iTunes

• 7. Contact & Assistance

  • Contact Support

    • How do I contact customer support directly?