• Facebook Questions

  • ★ I don't see any invite to Facebook.

• Unsubscribe from an Email or Update Contact Info

  • ★ How to unsubscribe from an email or update contact information

• Webinar Replay LInks

  • Replay links to the Webinar

• Zendesk Support Access

  • How to sign up in Zendesk

• Billing and Money-Back Guarantee

  • Coaching Guarantee and Policy

• Payment Plans

  • Do you offer payment plans?

• Guarantee on Products

  • Does Derek offer a Money Back Guarantee?
  • What does recurring billing mean? Or, when it says the Monthly Group Coaching is a recurring charge at checkout, what does that mean?
  • Will my billing recur the same day every month?

• Derek’s Programs

  • Are the programs available in hard copy?

• Program Descriptions

  • What is the difference between programs?

• Coaching Questions

  • What are the days and times of the group calls, e.g., would I be able to access them during day/evening times in the UK (ideally not 2 or 3am)?
  • I have a coaching question for Derek.
  • What is Private Coaching?
  • What is Email Coaching?
  • What is Monthly Group Coaching?
  • What types of coaching does Derek provide?
  • Do you recommend printing out the vision workbook? Should I be using that along with the audio or is it an either/or choice?
  • How do I join a Facebook Group that Derek talks about?
  • Is there a forum or is it just signing up for a Facebook group to communicate with others in the group?
  • What kind of numbers are the group coaching calls, I’m a little bit concerned I’ll be lost in the crowd?
  • When it says the coaching call is at 5pm what time zone is that?
  • I just purchased a program offering the 30-day Quantum Healing. When does this start healing work start?