The $97 ticket is for customers who previously received a bonus of a Free Ticket offer with the purchase of one of Derek's programs. The $97 fee merely reserves your seat. You must attend and you must advise firstname.lastname@example.org no later than 5 days after the event to receive your refund.
All Basic ($197), Preferred ($397) and VIP ($497) tickets are not refundable.
By purchasing a ticket you are acknowledging that you have read, understand and agree to this policy.